We recently learned that in some of the Roav DashCam C1 models, a small number of units may have been affected by extreme in-car temperatures. It is normal for a battery to expand in size when introduced to higher temperatures. In the earlier Roav Dashcam C1 products, there wasn’t enough room in the form factor to accommodate this extreme heat expansion, causing the screen to bulge outwards. Rest assured, this does not pose a safety concern. In any case, responding to customer feedback, we have corrected this issue in newer versions of the Roav DashCam C1.
Roav Dashcam C1 serial numbers that might present this issue:
For all of our affected customers, we are offering two options:
The Roav team remains committed to keeping our drivers safe and happy.